Insurance- Surron Bike
Surron E Power Bike offers refundable insurance coverage on all products, including electric bikes and accessories. This insurance is designed to provide customers with additional protection and peace of mind when purchasing and using our products. By purchasing insurance through our website, you agree to the terms and conditions outlined in this Insurance Policy.
Scope of Coverage
The insurance coverage applies to eligible electric bikes and accessories purchased directly from Surron E Power Bike. Coverage may include protection against manufacturing defects, transit damage, and other covered incidents as defined in the insurance terms. Coverage does not extend to misuse, unauthorized modifications, normal wear and tear, or damage resulting from accidents or unlawful use.
Insurance Eligibility
Insurance coverage is available only to the original purchaser and applies to products that meet eligibility requirements at the time of purchase. Coverage begins on the date of delivery and remains valid for the duration specified in the insurance plan selected. Proof of purchase and insurance enrollment may be required to make a claim.
Refundable Insurance Terms
Insurance purchased through Surron E Power Bike is refundable in accordance with the applicable refund conditions. Customers may request a refund of the insurance fee within the designated cancellation period, provided no claims have been filed during that time. Once a claim has been submitted or approved, the insurance becomes non-refundable.
Claim Process
To file an insurance claim, customers must notify Surron E Power Bike within a reasonable time after discovering the issue. Claims must include proof of purchase, a description of the issue, and supporting documentation such as photos or videos. All claims are subject to review and approval based on the insurance coverage terms.
Limitations and Exclusions
Insurance coverage is subject to limitations and exclusions. Coverage does not apply to damage caused by negligence, improper maintenance, environmental exposure, racing, commercial use, or use outside the manufacturer’s intended purpose. Certain components, including batteries and electronic systems, may have additional coverage restrictions.
Resolution Options
Upon approval of a valid insurance claim, Surron E Power Bike may, at its discretion, offer repair, replacement, or reimbursement in accordance with the coverage terms. The chosen resolution will depend on product availability, severity of damage, and applicable insurance limits.
Policy Modifications
Surron E Power Bike reserves the right to modify or update this Insurance Policy at any time without prior notice. Changes will take effect immediately upon posting on the website. Continued use of the website or purchase of insured products constitutes acceptance of the updated policy.
Governing Law
This Insurance Policy shall be governed by and interpreted in accordance with the laws of the applicable jurisdiction, without regard to conflict of law principles.
Contact Information
If you have questions about this Insurance Policy, insurance coverage, or the claims process, please contact Surron E Power Bike using the contact details provided on our website.